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    WORKSHOP - "Kick-Start the Leader in You - A Workshop Exploring Basic Leadership Principles...Is it possible to manage effectively in spite of cultural and language differences?"

    Date: March 22, 2017, 8:00am – 4:00pm
    Harlan Public Library. Harlan, Iowa
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    Orlando Gil owns and operates TCTS Global LLC, a consulting company that helps businesses “bridge the gap” with Latino talent in agricultural and food related industries as they meet their training and communication needs. The company has been in business since 2003.

    With over 20 years of experience as a trainer, Mr. Gil’s corporate work experience includes working as Training Manager and Recruiting Director for Kerber Companies in NW, Iowa; Training Production Manager for Seaboard Foods, and the Pig Improvement Company, where he held a variety of positions in training and customer support. Prior to his experience in the agricultural industry, Orlando worked in the restaurant business in both management and training positions, and owned, managed and operated a restaurant in Oklahoma. His training experience includes design and development of training manuals, implementation of training programs as well as facilitating leadership and technical training courses in the swine industry and others. In his workshops and training programs, Mr. Gil demystifies the myths and misconceptions about working with a workforce from different cultures, languages and backgrounds.

    A native of Venezuela, Orlando came to the United States to further his education. He attended Oklahoma State University and received B.S. degrees in Animal Science and Agronomy.

    As a certified Pork Quality Assurance Plus and Transport Quality Assurance advisor for the National Pork Board, he helps support the Pork industry’s efforts to maintain a safe, high quality supply of pork by certifying training farm operators in quality assurance programs. Orlando is also co-founder and past organizer of the Latinos in Agriculture Leaders Conference, which provides a national platform to discuss how to capitalize Hispanic talent in Agriculture.

    Attendees will be presented with simple, yet effective, approaches to basic leadership concepts that will help managers and supervisors manage, train, and motivate their employees in spite of cultural and/or language differences.

    By discussing these approaches, and sharing from his own experiences as a manager and business owner, Mr. Gil will encourage attendees to think of their leadership as a means to impact their companies while obtaining personal satisfaction for a job well done in the process. Attendees will be encouraged to think of leadership development as an investment they do for themselves that will pay dividends in the future.

    Attendees will leave the presentation understanding that these concepts and approaches will work across cultures and language barriers and that it is possible to manage effectively in any industry in spite of cultural and language differences.

    Attendees will be presented with basic concepts in four different areas. In each area, there will be the opportunity to apply the learning objectives by activities and discussions where attendees will learn by doing.

    Areas of discussion will include:

    1. Conflict Resolution in the workplace
    2. Effective Communication
    3. Setting Goals and Measuring Results
    4. Motivating Employees – Is it possible?

    Each discussion section will explore the implications and opportunities to apply concepts in spite of language or cultural differences.

    Knowledge Area(s): Diversity & Inclusion; Employee Engagement

    AGENDA for the DAY: 

    “Kick-Start the Leader in You – A Workshop Exploring Basic Leadership Principles…

    Is it possible to manage effectively in spite of cultural and language differences?”

    • 8:00-9:00 am - Why are we here?
      • Expectations – attendees’ and facilitator’s
        • “Are you below or above the line?”
          • The accountability model
    • Break 9:00-9:15
    • 9:15-10:15 - Conflict Resolution in the Workplace
      • What is conflict – a working definition
      • Different perspectives, different people
      • Collecting the facts and creating understanding
      • Introduction to the Six Steps framework  to handle conflict
      • Cultural diversity implications
      • Interactive activity
    • Break 10:15-10:30
    • 10:30-11:30 - Effective Communication
      • “You cannot NOT communicate”
      • How to communicate effectively
      • Assumptions we make
      • Hearing vs. listening
      • Active listening – how to?
      • Culture Diversity implications
      • Introduction to McGregor’s Theory of X and Y
      • Interactive activity
    • 11:30-12:00 - Setting Goals and Measuring Results
      • Are you a pusher or a puller?
      • Why goals?
      • SMART goals – a framework
      • 7 steps to achieving your goals
      • Your role as a manager/supervisor
      • Cultural implications?
      • Interactive activity
    • 12:00-2:15 - Working Lunch Cont. Setting Goals and Measuring Results/Employee Motivation
      • Is it possible to motivate your employees?
      • Extreme X and Extreme Managers
      • Motivators vs. de-motivators
      • The ABCs of management
      • What motivates employees – Herzberg’s Theory of Motivation
      • Utilizing the Six Step framework to motivate employees
      • Cultural implications?
      • Interactive activity

    2:15-3:00 Break

    3:00-4:00 – Wrap Up

    • What did we learn?
    • Summary discussion of each section
    • Applications in the workplace
    • Cultural diversity implications?
    • Actions going forward?
    • Accountability revisited
    • Evaluation of course

    HRCI Approved 6 (General) PHR/SPHR Recertification Credit Hours

    SHRM Approved for 6 SHRM-CP/SHRM-SCP Professional Development Credits